apeelingai

Privacy Policy

Last updated: 09-2023

 

Introduction

Thank you for choosing apeelingai's chatbot services. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our chatbot and associated services ("Services").

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

 

What Information We Collect

We collect information that you provide directly to us, such as when you create an account, interact with our Services, or request customer support. The types of information we may collect include:

  1. Personal Identification Information: Names, email addresses, phone numbers.
  2. Usage Data: Information about how you interact with our Services.
  3. Device Information: Details about the device you are using to access our Services, such as IP address, operating system, and browser type.
  4. Other Information: Any other information you may provide, as prompted by our Services.

 

How We Use Your Information

Your information may be used for the following purposes:

  1. Service Provision: To provide, maintain, and improve our Services.
  2. Communication: To communicate with you about updates, security alerts, and support issues.
  3. Analytics: To analyze usage and trends to improve our Services.
  4. Compliance: To comply with legal obligations and enforce our terms and agreements.

 

How We Share Your Information

We may share your information under the following circumstances:

  1. Service Providers: With third parties that help us provide our Services, under confidentiality agreements.
  2. Legal Requirements: To comply with laws, protect rights, or as part of a legal process.
  3. Business Transfers: With relevant parties in the event of a merger, acquisition, or asset sale.
  4. Consent: With your explicit consent.

 

Data Retention

We will retain your personal information for as long as necessary for the purposes outlined in this Privacy Policy, or for a longer period as required or permitted by applicable law.

 

Security

We employ reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

 

Your Rights

You have the right to:

  1. Access and correct your information.
  2. Delete your personal information.
  3. Restrict or object to the use of your information.
  4. Data portability.

To exercise these rights, please contact us at [email protected].

 

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting, and we will notify you as required by applicable law.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

 

Thank you for using apeelingai’s Services, part of Exante.ai. We are committed to protecting your privacy and ensuring you have a positive experience with us.